While a lot has been written and spoken about soft skills, most experts will agree that when it comes to implementation there has been a lax approach. However, the recent dismissal of two employees of a well-known IT company—due to their bad presentation and communication skills, which led to the company losing an account—has made corporates sit up and start evaluating the benefits of soft skills once again.

Soft skills are about projecting oneself and one’s professional skills in the best possible way, and taking a holistic view of things. They are about how you interact with and react to others when you come into contact with them; they enable you to zero in on the most important point you want to make, but in an attractive and charming manner.